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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Peggy Lemley

April 29, 2025

5  out of  5
rating by Peggy Lemley
"Mike Buck gave me an amazing price for my car, renters and business Insurance… Highly recommend!!"
We responded:
"We appreciate your business & recommendation! "
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Marcia Matthews

April 26, 2025

5  out of  5
rating by Marcia Matthews
"Super service! Cheri and Holly are terrific. Very helpful and went above and beyond to bundle auto and home. Would recommend this agency to anyone not satisfied with their current agent."
We responded:
"Thank you, it was our pleasure! "
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Andrea Huggins

August 5, 2024

5  out of  5
rating by Andrea Huggins
"Holly and Cheri were amazing help. Called Friday and spoke with Holly about auto and renters and she gave me a quote. Called back today to set it up n both Cheri and Holly were a wonderful help to get me set up with a new policy. Even saved a couple bucks thank you Holly and Cheri"
We responded:
"You were a pleasure to work with, thank you for the wonderful review."
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Matthew Vanderhorst

August 15, 2023

5  out of  5
rating by Matthew Vanderhorst
"I served in Baghdad, Iraq with Mike Buck. He was a top notch medic. I trusted him with my life over there. I'll happily trust him with my life, cars, and home here."
We responded:
"Thank you for your service & your business!"
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gary handy

June 27, 2023

5  out of  5
rating by gary handy
"Just like a good neighbor,they always there,and come through ."
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Heather Savage

June 2, 2023

5  out of  5
rating by Heather Savage
"I am saving so much money with this group! They really have taken care of me. Super friendly office staff and Mike Buck is a great agent! I highly recommend doing business here."
We responded:
"Thank you for the 5-star review and recommending our office. "
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N Patrick

May 11, 2023

5  out of  5
rating by N Patrick
"Recently moved to the area so was looking for coverage. Mr Buck was BEYOND helpful and personable. Didn't make me feel out of place because I'm "new to the area". VERY helpful with policy navigation along with being a great community representative."
We responded:
"Thank you for the glowing review, we appreciate your support!"
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Jason Howard

May 11, 2023

5  out of  5
rating by Jason Howard
"Mike Buck is the best in the business. Not only is he a veteran he is a great guy to have in your time of need. Highly recommend!"
We responded:
"We appreciate the review & recommendation!"
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Durgut Halimi

May 11, 2023

5  out of  5
rating by Durgut Halimi
"Mr. Buck was very helpful in helping my mom compare insurance policies. She was most grateful because he was not trying to push anything on her. Thank you so much for taking care of my mom!"
We responded:
"Thank you for trusting us with your mom. "
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bryce bookmiller

April 19, 2023

5  out of  5
rating by bryce bookmiller
"I can’t speak highly enough of or refer him enough for the wonderful work that Mike Buck has shown me. I have my home insurance policy through him and State Farm and recently went through a flood in my basement. Mike immediately answered his phone and provided me with support and information and even made a visit to my home. I never thought insurance would be this easy to help get my Home back to the condition it was prior to the flood. Highly recommend Mike and his staff."
We responded:
"Thank you for the wonderful review. "
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Nikki Sullivan

November 28, 2022

1  out of  5
rating by Nikki Sullivan
"When I try to talk to Mike himself he’s extremely rude and very unhelpful. Find a different agent."
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Andrew Pierce

November 19, 2022

5  out of  5
rating by Andrew Pierce
"Mike is awesome and gives great rates"
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David Massey

February 6, 2022

5  out of  5
rating by David Massey
"Easy to work with."
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Zach Mercer

May 22, 2021

5  out of  5
rating by Zach Mercer
"Great customer experience, and a personal insurance plan tailored to your liking"
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Kody Dunlap

February 28, 2020

5  out of  5
rating by Kody Dunlap
"Awesome atmosphere and staff! The hush puppies and Mac & Cheese with spicy chicken are a must try!"
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Glynis Machaterre

February 27, 2020

5  out of  5
rating by Glynis Machaterre
"Great agent, great staff! Friendly and always at the ready to help!"
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SERVPRO Steve

February 4, 2020

5  out of  5
rating by SERVPRO Steve
"Great Agents. Always answers or calls back in the same business day. Couldn't of chosen a better arrangement for my business and homeowners policies."
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Ryan Lieber

December 27, 2019

5  out of  5
rating by Ryan Lieber
"My experience with this office was great! A++++. By far the best insurance office I have ever dealt with. If I didn't move out of state I would still be with them. If you are looking for a top notch group, look no further. Lisa was amazing and helped me whenever I needed anything. I truly appreciate everything Mike Buck's agency has done for me. I really wish there was a way to rate them 10 out of 5 stars :)"
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Joyce Powell

September 25, 2019

2  out of  5
rating by Joyce Powell
"I've had State Farm for forty years and I love it but this agent has consistently disappointed me."
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Sandra Brady

July 31, 2019

5  out of  5
rating by Sandra Brady
"Great staff. Always so helpful."
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Linda McGee

May 9, 2019

5  out of  5
rating by Linda McGee
"Wonderful people. Very friendly. Very helpful with getting you set up with right policy. Have been going to them since 1999 and still am going to use state farm for insurance company"
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Renee Chapa

December 19, 2018

5  out of  5
rating by Renee Chapa
"Great agent and staff. Giving back to the community often. Truly cares for clients, you're not going to be just another number!"
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Jeffrey Nunnari

January 30, 2018

4  out of  5
rating by Jeffrey Nunnari
"Well it might not have anything to do with Mr. Buck, but the product itself is woefully deficient when it comes to roadside service. Had a breakdown and ended up on the side if the road. No problem, I'll just call roadside assistance, I thought to myself. Placed my first call at 4:31 pm. Placed my last call at 9:13 pm. Placed many calls in between. In my last call, the roadside assistance agent told me they had transferred my request to a "specialist" to find me a tow. Mind you I was in Bowling Green, Ohio. I learned, after arranging for my own tow, that there were no fewer than five tow companies within two miles of where I had broken down. My advice: Don't waste your money on a policy that includes roadside assistance because the "assistance" is non-existent. UPDATE: The agency reimbursed me and filed a formal complaint with the roadside assistance company. Hence my new four star rating."
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BiggestComplainer

November 9, 2017

5  out of  5
rating by BiggestComplainer
"Mr Buck is as genuine as they come. He would literally run into a burning house and save you and your pets (being a war vet and a firefighter overseas.) An insurance guru that can work numbers and give you the best price possible. If you are going through anyone else you are paying to much."
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Michelle W

July 26, 2017

2  out of  5
rating by Michelle W
"I had several issues with one of Mike's staff members named Lisa, who seemed to make errors on each request I made for our policies. Unfortunately, having to correct these errors each time I made a change caused me to eventually lose trust with this office. Being a licensed insurance agent for over 16 years it was easy for me to spot the errors but for someone who is not an agent and well versed in insurance lingo may have missed them. I lost confidence in the agency and felt it was best to move my business elsewhere. I did reach out to Mike before I made the switch to another agency to let him know what was going on and it was until several months later when I called to cancel all my policies that he finally called me to discuss in an effort to keep my business."